Eargo
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Eargo

 4.3/5 (136 ratings)
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Eargo

About Eargo

Eargo is a health tech company that’s destigmatizing hearing loss through innovation. Eargo brings a refreshing brand to an archaic industry overrun by inflated prices, needless negotiations, and complex purchasing barriers. For the first time, there’s a brand that provides consumers with a modern buying experience, great technology, and a clear understanding of hearing health. Learn more today about the enhanced auditory experience Eargo has offered millions of people across America.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Licensed, professional support
  • May be covered by federal benefits
  • Nearly invisible
  • Rechargeable hearing aids

Cons

  • Not for profound hearing loss

Bottom Line

Eargo sells four hearing aid models with an open-fit, breathable design. While not appropriate for those with profound hearing impairment, Eargo provides quality devices for mild to moderate high-frequency hearing loss.

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Rated with 5 stars
Verified

I have moderate hearing loss in the high frequencies. After checking at least a dozen companies, I decided to purchase from Eargo and I have been very pleased. [They called] me to...

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Rated with 5 stars
Verified

I couldn't hear [background noises] and female voices are soft and I had difficulty hearing them. I bought the Max and I like them really well. The interaction with the customer s...

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Eargo hearing aids

Eargo hearing aids

Eargo sells hearing aid devices for individuals with mild to moderate high-frequency hearing loss. All models feature four sound profiles that are easy to save or switch between for the user. Unlike typical behind-the-ear hearing aids, Eargo’s devices are nearly invisible and amplify sound in front of you rather than behind you.

Eargo's open-fit hearing aids feature silicone Flexis that allow for increased airflow, letting frequencies pass more easily into your ear and giving you more natural sound amplification. The Flexis also prevent the plugging sensation commonly felt when using traditional plastic hearing aids.

There are four Eargo hearing aid models:

  • Eargo Max, provides a sound amplification boost with improved noise reduction. The Eargo Max model features excellent sound quality, state-of-the-art Flexi fibers (the “Flexi Dome”) and advanced sound profile memory that includes voice indicators.
  • Eargo Neo HiFi boasts a beautiful, state-of-the-art design for mild to severe high-frequency hearing loss. Eargo Neo HiFi lets you experience full-bodied, rich sound just as nature intended and is completely concealed inside the ear canal. The company offers a two-year warranty with the Eargo Neo HiFi. The Eargo Neo HiFi device is controllable through Eargo’s mobile or web app, which makes it easy to adjust the settings. You can also consult with an Eargo hearing professional to help find your perfect sound settings via the mobile app.
  • Eargo 5 is designed to provide personalized hearing solutions. The Eargo 5 app includes Sound Match technology, and it lets you schedule a call or speak directly to a hearing professional. You can also choose one of four presets or completely customize your sound settings to your preferences. The hearing aids have a battery life of up to 16 hours and take around 2.5 hours to charge.
  • Eargo 6 is the company’s newest hearing aid and has a 16-hour run time. Sound Adjust technology reduces background noise and automatically adjusts to loud environments. The device comes with a portable charging case that provides power for up to three days and two sizes and two styles of medical-grade, silicone petal tips. It’s also water-resistant for up to 30 minutes at a water depth of less than 1 meter.

The devices are all rechargeable, and purchase includes a charging case that allows you to charge your Flexis on the go, allowing you to go days without ever having to plug into a wall.

Eargo prices

Eargo costs anywhere from $1,450 to $2,950, the total price of the hearing aids will depend on the model selected. Prices are for two hearing aids and include a charger, plus extra Flexis and wax guards. Financing is available and Eargo offers a 20% military discount for Eargo 5 and Eargo Neo HiFi to military, first responders, veterans and teachers.

ModelPriceMonthly financing
Eargo Max$1,450/pairStarts at $67
Eargo Neo HiFi$1,950/pairStarts at $90
Eargo 5$2,450/pairStarts at $74
Eargo 6$2,950/pairStarts at $94

How to buy Eargo hearing aids

Eargo designs products for individuals who experience mild to moderate high-frequency hearing loss. The company uses safe, remote hearing checks, phone consultations and online ordering so you can purchase Eargo products from the comfort of your home. Eargo does not require outside hearing tests or prescriptions. Instead, the company relies on its own clinically validated hearing check to evaluate your hearing in loud settings. Visit the company’s website or call Eargo directly to purchase your preferred device.

In addition to four hearing aid models, Eargo sells replacement Flexis, replacement wax guards and chargers on their website.

Eargo staffs a team of personal hearing professionals (PHPs) that can help you evaluate their products and find the right selection for your hearing needs. Access to a PHP continues after purchase, for as long as you use the device. These professionals can help you with the fit and feel of your device, settings, and any questions that come up along the way. After purchase, your PHP will set up a welcome call to help you get started.

Eargo FAQ

Will my insurance cover my Eargo hearing aid?

Possibly. Eargo does not provide insurance reimbursements, so you’ll need to check with your insurance company in advance to see if you qualify for coverage.

What is Eargo’s return policy?

If you’re not satisfied, you can return your Eargo hearing device or any unopened accessories within 45 days for a refund.

How long do Eargo batteries last?

Eargo batteries are rechargeable, and a charger is included in the price of purchasing the hearing aids. A fully charged battery should last for 16 hours.

Do Eargo hearing aids help with tinnitus?

While Eargo hearing aids were not created to treat tinnitus, hearing aids may help reduce symptoms. According to Eargo, some users have reported a decline in tinnitus perception after wearing the devices.

Do we recommend Eargo hearing aids?

If you or a loved one is suffering from mild to moderate high-frequency hearing loss, Eargo devices may be a great option. Their simplified ordering process cuts out the middleman and makes for a straightforward experience. Eargo also provides Personal Hearing Professionals that are on call to help you with any questions that arise before, during and after your purchase.

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Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 13, 2022

I shopped for at least three years for hearing aids. My hearing loss was classified as moderate, but I knew I still needed help. More and more people were having to repeat themselves to me. When I landed at my audiologist’s office for an assessment and recommendation, I told her I really wanted an in-the-canal device, so it would not be seen. She immediately told me that I would not like it and the sound would not be good. “She’s the expert”, so I bought the wrap around ear type device. When I went to my fitting, I IMMEDIATELY didn’t like them. They were flimsy, would fall off the back of my ear, and worse…you could see them because of my short hair. So, I was stuck with them.

I wore them a few months, but after having to constantly reinstall a new battery, and the fact that anyone would notice and see that I was wearing a hearing aid, I quit wearing them. I’m really not vain, it’s just that it was so conspicuous. It always felt like there was something fragile on my ear that the wind would blow off at any moment.

Speed up a couple of years and after studying and researching the best I could, I ordered an EARGO sample kit. They were actually “the” devices, with no circuitry or “guts” to them. You could put them in your ear, and feel the fit, and the invisible effect of the in-the-canal type device. It was great, immediately. After calling EARGO and asking a million questions, and then calling back again to ask more questions, I finally placed my order. I was scared. I had already spent thousands of dollars. What if this was just another purchase with “pie-in-the-sky” promises?!!!! “It probably was”, I thought.

My EARGO 6’s came quickly in the mail! I was excited, but very skeptical. They had promised my complete satisfaction or my money back. They had promised if I had any problems, there would be a technical person or audiologist to help me through any problems. They had promised they would exchange any device that wasn’t working properly. They had promised they would “hold my hand” through any problem, with a warranty of three years! It was too good to be true.

SO...I put them in the self-charging cradle to “sync” and charge for a few hours. I literally was pacing the floor with excitement to put them in. The little “ready” light let me know “it was THE time”! I put them in each ear and heard the voice that they were “ready”. BAM! Instantly, the sounds in the room were beautiful! Immediately, I noticed how rich voices and music were. I noticed the higher tones and the lower tones that I had been missing were there. It felt like when you see those people who put on color blind glasses for the first time. They are in awe of the colors. That’s sort of the same thing I experienced, only with sound.

I was assigned my own audiologist, Dr. Ashley **. She reached out to me and made an appointment to walk through the installation, syncing, and setup of my devices. She not only was kind and patient with me, she was aware of my audiogram, and helped me make program adjustments that were designed specifically for “my” needs. She has since, been available by phone or email at any time I needed her. Ok. You may say, “everything went well for you, you’re just lucky”. No, I had several problems and she resolved them. I even had a problem she wasn’t satisfied that really resolved an issue. She had new devices sent to me to replace the ones that had the problem! I really couldn’t believe the service and the immediate action that was taken!

I wanted to sit down and write this sooner, but I also wanted to wait and see if EARGO was too good to be true. Nope. They’re really as good as their promise, and I highly recommend them. The sound is great, they’re invisible, their service and warranty promise has been kept, and I love them! I’m writing this because I needed this kind of information from a user to help me in my decision making process. Thank you Ashley. Thank you EARGO.

Eargo response

Hello Mark! Wow! Thank you so much for taking the time to write this wonderful review. We sincerely appreciate your business, as well as the opportunity to improve your hearing. Please continue spreading the good word about Eargo to others, and please don't hesitate to contact our support team should you need any assistance with anything!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 29, 2022

    My path towards solutions to hearing loss began with the Eargo Neo HiFi, the graduated to the Eargo 5, and now has culminated in the new Eargo 6. The Neo HiFi totally impressed me, and then the Eargo 5 completely blew me away. Hard to imagine anything better than the Eargo 5, but the Eargo 6 changed the game again.

    We, who suffer from various degrees of hearing loss would love to have the natural hearing capability of our youth back again. Hearing is dynamic, but many times hearing assist devices are not. Eargo 6 has now put me one step closer to that youthful, dynamic hearing experience with its sound adjust feature. Yes, you can still store four hearing profiles in its four program areas and change them manually, but with the hearing assist feature turned on the Eargo 6 device determines what kind of environment you are in and automatically adjusts itself to drown out unwanted background noise and accentuate the part that I consider most important - the ability to hear and discern human speech in a variety of environments.

    I was recently at a quasi-busy restaurant, seated at a booth against a wall. My left ear was facing the establishment's seating tables and my right ear was facing the wall. Within a few moments I could tell that the background noise suppression in my left ear was greater than in my right ear. I could hear and understand the person across from me very clearly. There was no need for me to tap my ears and change from the NORMAL program to the RESTAURANT program as I would typically have to do with previous versions of the Eargo devices. At the conclusion of the meal and after stepping outside, I could tell the dynamics were changing again since the background noise outside was much more quiet than inside the restaurant.

    This, to me, represents an amazing evolution in hearing assist technology. Hearing is much more natural now and the less I have to manually change settings in my devices the more I forget I even have them in. I also love the fact the no one knows I am wearing hearing aids as they are completely immersed in my ear canal. Eargo 6 is an amazing technology and one I'm grateful for. We often hear that quality of life is so very important. Proper hearing is an important component and Eargo 6 has clearly improved the quality of my hearing life which, in turn, enhances the overall quality of my life. Thank you Eargo. Can't wait to see where you take us next.

    Eargo response

    Hello John! Wow! Thank you so much for sharing this wonderful review of your Eargo experience. We are so happy that you're so happy with our product, and that it truly improves your hearing and quality of life. We truly appreciate your business. Please keep spreading the good word about Eargo!

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 19, 2022

    I checked out Eargo and liked the fact that their Eargo 6's are water-resistant. They are invisible, and they don't mess with my mask. I have the Eargo 6 now and I can watch TV with my wife without blistering her eardrums. I was tired of everybody having to yell to get me to hear and understand them. My hearing in my left ear is more severe than Eargo can reach because I went to an audiologist the other day and they tested it. Although it got somewhat in the area, they got really close on the right ear. But the left ear couldn't. I cranked it up before. I had been wearing it on 2 and it helped. I cranked it up to 4 and now I can hear every lip smack and everything else I didn't hear. I hear a lot better. My audiologist was trying to sell me other types of hearing aids. We decided to stick with Eargo because although it didn't reach it in my left ear, it does a lot better than I've ever had. I also like the functionality, style of it and everything else.

    Dave was my rep and he was awesome. He answered all of my questions. In the store, I have a gal that's assigned to me and I can only make an appointment with her to talk to her. It's always through my work hours so I missed one of her calls. I don't feel like I can call and ask any questions. I don't like to text and email ‘cause I'm not a real good speller. I'm just not comfortable with that at all. But she's always helped me and answered my questions whenever I talked to her. She said that I can call and talk to somebody else, too, if I had a question.

    My hearing aids are very comfortable in my ears. A couple of days ago, I was using the open pedals. I switched to medium because they were most comfortable. I could hardly tell the hearing aids were in there half the time. I did lose on my caps off the backside of one of mine already. These are the night covers. Also, I have problems with my charger not charging one of my Eargos. Once, it was my left then the other time, it was my right. It was because those little stems get straightened out and it wouldn't sit in the cradle right so it did end up charging up. I'm also still learning about the app and I would probably utilize it some if I can figure it all out. I like the simplicity of the app. That's another thing that guided me toward Eargo. I also watched review after review and commercial after commercial and even comparisons with other hearing aids.

    Eargo response

    Hello Greg! Thank you so much for taking the time to post about your Eargo experience! We truly appreciate you giving us the opportunity to help improve your hearing. We are sorry for any issues that you've experienced with your Eargo devices, but we are so happy that you receive plenty of assistance from your Personal Hearing Professional. If you need further help with anything from here, please contact our Client Care team! This team can be reached Monday-Friday 8am-8pm CST by emailing support@eargo.com, through the live chat function on our website at eargo.com, or by calling us at 1-800-615-9000. Lastly, keep spreading the good word about Eargo to friends and family!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 14, 2021

    I started looking at hearing aids not for the hearing loss but it was the symptom of the hearing loss, which is called tinnitus. It is a constant ringing in your ear 24 hours a day. Doctors told me there was nothing that would fix it and I gotta learn to live with it. I said that I was gonna figure something out. I researched and I found Eargo to be very highly rated as far as solving tinnitus. It was literally half the cost of a Miracle-Ear so I said that I was going to purchase it and see what happens. The tinnitus went away the moment I put the Eargo hearing aid in because I could hear. Eargo looks cool. I like the level of technology that they provide as far as having the charger, which is slick, as well as the app to control everything so I'm not having to manually touch my hearing aid if I wanted to control anything. It's all done via the app. T

    The other great thing is you don't need to go in for any of this. When I talked to my audiologist about hearing aids, he told me not to go to a retail store because they are paid to sell the top of the line best of everything. I don't know what I don't know and that I’m going to get sold a bunch of stuff I don't need. He told me to do my research.

    The online options with Eargo were good or I could come see them. They didn't have a preference either way because they don't get a commission on selling. So, I went online and ordered and the haring aids were shipped to me within two business days, which was amazing during all of the shipping delays we're having in this crazy world. They got me what I needed within two days, which was phenomenal. It was all online, which I liked. There was a hearing test option you could use to customize your hearing aid and I tried that but it wasn't for me. I went to the presets that they already have built-in and I love those.

    Value equals money spent over expected outcome. So, I got a good value. I spent appropriately what I'm seeing online and at other stores what I should have spent. For example, one Miracle-Ear hearing aid that doesn't have the capabilities that this hearing aid has costs $4,000 for one hearing aid. I spent 2,950 for two. So, I rotate every other day to lengthen out the time.

    I’ve gone out with friends and when I told them I've got tinnitus, they said that they’ve got it too and have been living with it for years. I pulled my Eargo charger out, which I always have with me, and I gave them my other hearing aid, and they put it in. They said the tinnitus was gone. I’ve sold six pairs and legend should be Eargo's term when they talk to me as a customer. I'm a 43 year old sales professional and my appearance is very important to me as far as my role is concerned in the corporate world. Walking around with a hearing aid, you end up with some sort of stigma. It's not like wearing glasses. I don't know why ears are different than eyes, but they are. And so, no one's ever seen this thing and it has changed my life. I went from crying on the couch and I could not play with my son because my tinnitus was so bad to having my life 100% back.

    Eargo response

    Hello Kevin! Wow! Thank you so much for taking the time to write this incredible review of your Eargo experience. We're so thrilled that Eargo hearing aids make such a difference for your life. We sincerely appreciate your business, as well as you spreading the good word about Eargo to others! Please know that we do have a referral program if any of your friends end up purchasing Eargo's from here.

    8 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 9, 2021

    Eargo had a promotional program where they would send people nonfunctional hearing aids, so that they could test them out for a fit. And I said, “Well, okay. Well, I'll go ahead and do that.” That was several years ago. So, this is for the latest version that I have. I got the samples, but I didn't pay much attention to it until recently where I had difficulty with the current aids, and I haven't got them properly fitted. The insurance paid for them. I gave up because of the audiologist. That was when I decided to try the Eargo. Because they had the usual testing program for so many days, and the price was right. Plus they were CIC style, which I was more accustomed to using.

    What surprises me the most is how comfortable they are for what I would consider a universal set. I'm from the era where we have that goop, chuck it in your ear, and the molding was made. So, they are very comfortable. They’re lightweights. I had some initial set up issues. I had a bad charging base, the little round pod thing. Apparently, it had some difficulty connecting to the internet. But Eargo sent me a complete replacement of aids and the base as well, which was very nice of them to do.

    They're small, they last a long time as far as the charge goes. The fact that I have enough charge in the case itself for three or four charges without having to plug it in makes it handy for a weekend use. For something that is a vented device, I don't get any feedback. So, I'm pleased with that. I also like the programming aspect of it. I was skeptical because I'm from the school where you go in the booth and click the button. But this setup process was surprisingly more robust than I thought it would be. Because, “Here are your aids,” and they never took a test. So, the cell phone testing function works very well. Very clever that they would do it that way.

    If I had any complaint at all, it was initially when I ordered the hearing aids, it's getting anybody on the phone. There was a backlog of hours that I get in touch with somebody at customer service. But when I got somebody at customer service, they were very informative. The person who’s an audiologist was very helpful and helped me customize the hearing that I wanted to hear. I like the “music setting” because it’s devoid of compression. And I’ve been involved in audio sound for many years, and doing radio stuff. I would much rather hear what the surrounding sound is, and let my brain sort out what is noise and what I wanna hear. But that's probably because I'm old-school, from hearing aids that didn't have built-in noise reduction and compression. So, the music setting gets rid of that compression.

    The audiologist was able to customize my “normal settings” to eliminate the compression factor, and sent that programming down the line, to my recharging pod. At which point, the hearing aids were updated. So, I would give Eargo high marks on that. My first audiologist said, “You're the only person that asked me for the microphone patterns on your hearing aids.” So far, it went well. The downside was it took me a long time to get connected with anybody, but I've been told that that is trying to be remedied as more and more people are hired.

    I've recommended Eargo to other friends of mine who have hearing aids that are far more expensive than mine. And they are looking into it. It’s not going to be for everybody. Because some people's hearing loss don't fit that spectrum. It's mostly designed for high-frequency hearing loss, which is my problem. I have a boss who has a low-frequency hearing loss so the aids are probably not recommended for her. But I told her about them. And I said, “You can call Eargo and find out about what's applicable for your type of hearing loss.”

    Eargo response

    Wow! Thank you so much for sharing about your Eargo experience. We are so thrilled to hear that Eargo is working out so well for you, and that you have recommended our product to others. We sincerely appreciate the opportunity to improve your hearing, and we also completely welcome your feedback.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 6, 2022

    After researching I called and spoke with a representative who was very helpful. I decided to order Eargo 6. The doctor of audiology was very professional. She answered all my questions and help me load the phone app. I am happy with my decision.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 1, 2022

    I have been wearing healing aids for ten years. I put off getting them as it would then deem me as old! Vanity! This is the second company I have purchased hearing aids from. I love them! They are small, easy to take care of, and they work. The app allows you to make them totally attuned MY ears. The support from Eargo is excellent.

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    Rated with 2 stars
    Verified Reviewer
    Original review: July 1, 2022

    Before getting the Eargo hearing aid, I could function on a day-to-day basis. As of right now, speaking on speakerphone, I do not have the apparatuses in my ear. So, I was not even remotely close to being deaf. However, my day-to-day life was impacted and daily conversation by a lot of having family repeat themselves. The rep was very articulate and helpful, and the quality in the articulate speech of the sales representative was great. But my first problem with Eargo was I had great difficulty in understanding the quality of speech coming from the people who were handling the problems. When I purchased the product, they said that the upgraded digital version was not going to be ready for 12 weeks. I was far down the rabbit hole so I let it happen.

    When I finally got the product, one of the two earpieces was not charging at all. I spent dollars on a one year no-questions-asked replacement policy so I told them to send me another one. But they wanted me to wait. They said that they leave the hearing aids on to completely discharge it, then hold the button in for 12 seconds and then turn around and charge them for two days. The hearing aids come in a very slick little black rechargeable box for recharging the earpieces. There are two stations for the right one and for the left. When you put the earpiece in, the lights turn green. Then, when they're charged, the lights either go out or they just get to a very dim green. In any case, the light has never gone out on the blue one. So, I'm looking at it right now and the light still has been on for the entire time I've had these in my hand.

    If you push the volume button in and release, that changes the volume. If you push the button in and hold it for three seconds, it'll beep or it'll double beep or it'll triple beep. In other words, if I'm listening to TV, I might only want the one beep. If I'm listening to the TV and there's a fan on in the room, I might have to go to the triple beep and the TV quality backs out. I spent $400-ish and it's almost not even worth putting them in my ears anymore. They're such a pain in the neck, up and down. I'm not very happy with Eargo and if I had more confidence in me remaining professional and calm, I'm almost considering contacting the company and using the extra warranty that I purchased.

    Something else I would like to bring forth is that Eargo advertised a CIC rechargeable, which is the one that seems to get the most airtime on TV advertisements and they always run a special. I supposedly have one called the CIC digital, which was where it started getting a little bit shaky. The rep said it has improved but they are still showing the inexpensive CIC. Eargo is probably having the product made somewhere else, which is fine, and from the phone calls that I made and the similarities to the people I've spoken with in the customer service end of it, it's almost like it's a family-type business. Their sales department is not a part of their family. I'm gonna give it another try. I've got time to exercise the 100% return policy.

    Eargo response

    Hello Orlando! Thank you for taking the time to write about your Eargo experience. We are very sorry to hear about the difficulties and issues you've experienced with your Eargo devices, but our Client Care team would be more than happy to assist you and to honor your warranty period if needed. For helpful information, troubleshooting assistance, and potential replacements, please contact our support at your convenience. Our Client Care team can be contacted by calling (800)615-9000, emailing support@eargo.com, and by using the live chat function on our website at eargo.com.

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    Rated with 5 stars
    Verified Reviewer
    Original review: July 1, 2022

    I'm enjoying the Eargo hearing aids. I had a pair of prescription hearing aids that were over the back of the ear and I hear better with these than I do those. So, I'm very pleased with them. I would brag about them to anybody. In church, I couldn't understand the pastor. There are some voices in some ranges that I still have a little bit of trouble with. But I can hear most ranges better now than I did. The rep called me to see how I was doing. I already replaced the battery because the thing instructed me to and the rep said that there was a lot of them that was getting that, and Eargo sent me a whole box of them. The reps I've talked to has been extremely nice. I went online to see how much the tips and the little black caps were. They’re expensive. They’re $45 a shot and I don't know if I'm gonna be able to afford to purchase them. So, I'm taking good care of the two I've got.

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    Rated with 3 stars
    Verified Reviewer
    Original review: July 1, 2022

    Eargo was the first set of hearing aids that I had. According to my audiologist, they're hearing amplifiers, not so much a hearing aid. So, they would pick up more background noise. If I was in a room by myself watching TV or talking to my wife, that would cause a static, other than the TV would interfere with some of my ability to hear. I am on Medicare and Social Security Disability so I talked to them and they suggested me to go to Hear.com, which I did.

    My wife contacted somebody in reference to what to do about how to get the Eargo hearing aids returned and we sent them back. They rep said they have a different product that they would send out. But by the time I heard back from Eargo, I already had my regular hearing aids I'm using now. Eargo would be good for certain people in certain circumstances like somebody who was probably in home health care type setting where everything is on low key level for that type of hearing aid situation. They worked okay in the beginning but they turned out to be more of a hassle.

    Eargo response

    Hello Kevin! We're sorry to hear that you were not entirely satisfied with your Eargo experience. Just to clarify though, Eargo hearing aids are not personal sound amplification products. They are the same FDA registered Class I or Class II exempt medical devices you can purchase in medical offices or through hearing aid retailers. Thank you for trying Eargo, and we do wish you the best of luck on your hearing journey!

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