SunPower
AUTHORIZED PARTNER

SunPower

 4.6/5 (400 ratings)
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SunPower

About SunPower

Changing the way our world is powered by making solar and storage more accessible to everyone. SunPower is a solar company that provides reliable energy solutions for homeowners with the most comprehensive warranty in the solar industry. Known for its top-quality and high-efficiency solar panels, SunPower solutions have the ability to generate more power than conventional solar technologies.

    Overall Satisfaction Rating

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    Pros

    • Long warranty
    • Variety of financing solutions
    • Broad U.S. dealer network

    Cons

    • PPAs for commercial clients only

    Bottom Line

    SunPower offers the world's first 400 watt solar panels, which use less space. The company offers competitive lease and loan products, its solar panels are guaranteed to not lose more than 8% DC power production over 25 years.

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    Rated with 5 stars
    Verified

    … Our experience enrolling was the best. Everybody that showed up from Ambrose Solar was knowledgeable and friendly. They said when they were gonna do it and they did exactly what...

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    Rated with 5 stars
    Verified

    … The enrollment was easy. The company that was installing it did all the legwork… The customer service reps explained everything and how everything went. Everything ran smoothly ...

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    What is SunPower?

    SunPower is a solar energy company. It offers residential solar and storage solutions to help you receive the maximum benefit of renewable solar energy. The company upgrades your home or business with some of the highest wattage solar panels available from any solar company.

    Solar panels arrive on-site with factory-integrated microinverters that optimize solar production and allow for faster installation. Local SunPower solar dealers understand the building and permitting codes in your area and provide customized services.

    SunPower solar panels and equipment

    SunPower's solar panels are durable and efficient. The panels use Maxeon cells, which have a unique solid copper foundation that adds strength and resists corrosion, outlasting conventional cells. SunPower offers four series of solar panels:

    • M-Series: SunPower’s M-Series solar panels have a 22.8% efficiency rate, which makes it the most efficient M6 solar panel on the market as of the time of publication. Its Maxeon Gen 6 solar cells are 5% larger than prior generations. M-Series panels are the most powerful AC panels in the industry and are currently available up to 440W.
    • X-Series: Built with anti-reflective glass that reduces glare, X-Series panels deliver up to 22.7% efficiency and are an excellent option when available roof space is limited.
    • E-Series: The SunPower E-Series panels deliver up to 20% efficiency and are available in wattages of 320, 327 and 435. The E-Series is 36% more powerful per panel than conventional panels, according to SunPower.

    SunPower mounting systems

    SunPower designs its own mounting solutions, which are compatible with its panels and have an emphasis on superior looks and ease of installation.

    InvisiMount, SunPower’s rail-based mounting system, comes with an all-black design and is adapted for most roof slopes and types. InvisiMount parts are 70% less visible than other comparable mounting systems.

    Sunpower storage solutions

    SunPower’s SunVault storage system is charged by your solar system during the day when the sun is out and can be discharged to provide power to your home when needed.

    The SunVault Storage system is comprised of two enclosures, the SunVault Battery and Hub+. The system size starts at 13 kilowatt-hours (kWh), but homeowners that want additional backup power can opt for additional battery units (up to 52 kWh). The Hub+ features easy-to-use software to monitor solar production and home energy use, and itoptimizes battery charging and discharging for local utility rates.

    Homeowners can set storage system preferences through the mySunPower app to decrease grid electricity use at peak times or serve as backup during a power outage. Depending on the system size and design, SunVault can help keep essential appliances running (like your refrigerator or HVAC) and power up things that provide more comfort in a household, including powering an electric vehicle charger or keeping a load of laundry running.

    SunVault can deliver twice the amount of power when compared to conventional solar storage systems. This includes a multi-inverter configuration option so that homeowners can power more areas of their home during an outage.

    SunVault Storage is included in SunPower’s Complete Confidence Warranty and is covered by a 10-year warranty.

    SunPower cost

    SunPower solar energy systems typically cost between $3.20 and $4.50 per watt. Altogether, a 6-kilowatt system from SunPower can cost up to $30,000 or more before incentives.

    With SunPower, you can purchase a residential system outright, pay with a loan or lease a system. The company offers solar financing options with $0 down for eligible homeowners. Purchasing allows you to take advantage of tax credits and other incentives.

    For the most accurate SunPower solar panel prices, get a quote online or contact an authorized SunPower dealer.

    SunPower warranty

    The SunPower Complete Confidence Warranty covers any repairs or replacements your solar power system needs for 25 years. In addition to solar panels, the warranty also covers microinverters and racking. SunPower guarantees your panels will not lose more than 8% of their original power output in that 25-year period, which ensures your solar energy system stays efficient and produces the power your home needs.

    SunPower also covers monitoring technology for 10 years. The Complete Confidence Warranty covers shipping, parts and labor from a certified installation contractor.

    SunPower FAQ

    Where are SunPower solar panels made?

    SunPower’s solar panels are manufactured in the United States, Mexico, the Philippines and Malaysia.

    Does SunPower offer energy monitoring?

    Yes. The mySunPower mobile app lets customers view real-time energy production and usage (when usage meters are compatible) and provides historical data to estimate energy savings.

    What does the SunPower app do?

    SunPower’s app lets customers monitor how much energy their solar energy system is producing, their consumption and any system issues, such as Wi-Fi connectivity issues.

    Does SunPower provide energy storage?

    SunPower provides energy storage to its residential customers. The SunVault storage system helps homeowners generate utility savings during peak demand times and serves as reliable backup during power outages.

    Where can I buy SunPower solar panels?

    You can buy SunPower solar panels directly from SunPower or through authorized SunPower dealer partners.

    Is SunPower a good company?

    We think SunPower is a smart choice for homeowners interested in solar panels. The solar energy company offers an excellent and comprehensive line of solar products and services to its customers, including state-of-the-art solar panels and cells backed by one of the best warranties in the industry.

    SunPower video review

    sunpower solar company video review
    Rick: Hi, my name is Rick, and I live in Ponte Vedra, Florida. And what got me into solar power was two things. One was financial. Wanting to not have to pay an electric company for my electric bill. And the other was being a responsible caretaker of the Earth, I suppose. To be green. So we didn't really choose a lot of alternatives. I did my studying on the internet very thoroughly, and quickly came across SunPower. And through peer-reviewed information and studying, I found that they were the best product on the market. That's why we went with them, and, quite frankly we're very happy with the product because it is a wrap-around product. They have everything from the connectors to the electrical. If there's ever an issue with it, I can just go to SunPower. I don't have to rely on a third party contractor for anything as far as a systems concern. So we're very happy with our purchase. So the purchase process for these solar panels is very simple and very easy. The representative came to our house and explained the options we had available to us. We chose to go with a loan to finance the panels over 25 years, and it was very simple, very straightforward and direct. We'll be using the tax credit to pay off a portion of the loan this year, and after that, it's a 25 year loan. And I pay extra on it, and we're very happy with it. No problems, no issues. It was clean and easy. So the people that we used to install the solar panels were very courteous, very attentive, very knowledgeable. They came to the house and explained things to us. They even came when I asked them to come and it wasn't scheduled for them to visit, and they would explain and answer questions for me, point things out, and I felt like I was in very good hands, very knowledgeable, and they were very honest and transparent up front. If there was gonna be an issue, they would call me up ahead of time and let me know that there were a delay, or if something were to happen. So I felt very comfortable in this process, like I was in good hands. Purchasing solar panels for our home and our family was completely worth it for two reasons. One, financially. We don't really have an electric bill anymore. The panels have done so well that I'm net zero, and actually negative. The electric company owes me money at this point. My last bill was negative $17, and that's a great place to be. Also I'm a great steward of our planet, making sure I'm keeping my carbon footprint and my family's carbon footprint as small as possible. So we're very happy and very impressed with the product and our decision.
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    Page 1 Reviews 0 - 5
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 31, 2022

    When I called the SunPower and was interested to know where the cost would fall in the range compared to the other products that I evaluated, they came out competitive which was surprising. In fact, it was quite a bit cheaper than the previous bid I had gotten partly because the efficiencies are so high and the quality that the other product quoted would require more panels, which increased the cost.

    The sales rep was fantastic. He talked to me about all the details that I needed to know. I really appreciated that he was honest and not salesy, like in a used car salesman kind of way, but more, "It's a great product. Let me tell you about it. Here's what you expect. Here's why it's a good product." For the price, it's a great product. They also worked with me through the rebates and the incentives they provided. They pointed me to the forms that I needed for the taxes. They really worked hard.

    There were two things that we were working through. One of them was trying to get the installation done in the previous calendar year so I could apply for the rebates this year. Otherwise, if I had done the installation in January, I'd have to carry more of the debt to finance the cost of the install until the following year. They did the installation in a timely manner. They were able to pull it in and worked a little bit extra because it was right after the holidays. They tried to do mine and several others to try to get it in before the calendar year was over.

    The other thing that we were working through was the cost. It didn't change. There wasn't any negotiation to coming down on cost. They were very honest that we tried to set things at a low cost. But it was the financing of it because it requires out-of-pocket expense. Very few people, myself included, have that sort of cash just lying around. But the sales rep was very good to help me understand what it meant if you were to finance through the solar power company or through someone else or if you were to put it on a credit card, to help me work through what would be the right option and the least costly for me and offering suggestions for me to consider rather than pushing me into a product, where I finance through them and they get the high profits off of the interests. I was able to come up with a financing solution that worked well for my family and didn't really cost much money at all to do the financing.

    I've been able to read it through the app and I am net positive for the year as far as what's generated. The kids love to look at it. They try to monitor the power usage and it's been quite fun. I've only gotten one bill so far where the solar has been on it, and with the net metering, it's saving money. In case it goes up, I feel comfortable with how the power is coming through the panels and supplying it to my house.

    SunPower response

    Hi, we are overwhelmed with joy to see that you love your panels and monitoring. Thank you for sharing your experience. It's such a delight to know that you had a great experience with the sales team. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

    5 people found this review helpful

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Dec. 14, 2021

      I needed to redo my roof and I was very pleased to know that SunPower's installers also did that. So, I put on a new roof on my house on my garage. I also wanted to go solar mainly because I do have that in my home in Sarasota County, Florida and it's doing so well. I was looking to see if I could get that done in my home here and I was very pleased that I did. I researched and I settled with Kamtech Solar. Everything went very smoothly. Aside from that, this is my third bill from Con Edison and I'm very pleased with the reduction.

      But I'm not pleased that the techs were supposed to come and cover up some ugly green wire that connected the Con Ed box to the solar junction right outside the house under the awning and they never came and covered that. I called and every time they were saying somebody was going to come and do it, but nobody came to do it. It's still ugly. When I walk into my house, I see these green wires stapled with silver staples and they're running alongside the foyer of the house going down to connect to the water trap and alongside my wall. Thank God my draperies are covering it but if I was supposed to change those draperies, I would have a problem.

      Once our system passed inspection and everything was up and running, I expected SunPower to keep their word and come and cover these wires. But I'm trying to overlook that because the job was done, it passed inspection, and that's the important thing. When the young man who owns the company came to look at work that they have done, he agreed that some changes needed to be made and they needed to fix certain things. And they did, with the exception of that. I also mentioned to him that this billing process was not up to par in my book as an accountant. I told him that they need to get someone that is more capable of outlining and breaking down their billing so people would see what they're paying for and that's something he agreed with as well

      He wanted to hire me, but I'm not into that right now. I was giving him pointers for someone else. As a professional, I can overlook those things because I know what I'm paying for. He said he would think about it, but then I quickly realized that it's a young company and you need to give people a chance to make improvements. And I hope they have done that. Aside from that, I wanted the salesman that worked with me to send that information to my insurance company. You can do it from one computer to another, but that could not be done with SunPower and that was a bit disappointing. I have to now try to capture pictures of what was done to send to my insurance company for them to adjust my insurance.

      But the salesman was very nice. He said he'd take it to his boss and he did. I was very pleased that the boss took time to come to my home, sit with me, and look around and see the work that his people had done and was able to not be upset, but take notes on things that I was telling him to better improve his business.

      So far, with the heavy rains we had, my husband went up on the roof and everything was intact. My neighbors were also talking to me about my solar and I let them know that everything that SunPower had done is fine. As far as the job itself, the first time II told them that it was not going to pass inspection and the guy looked at me as if asking what did I know. But it did not pass inspection and he had to reduce certain things. It passed inspection after that. Initially, I wanted to go with this company simply because of the repertoire that they had. I went online and I looked at work that they have done and I was very pleased. I knew that they didn't have enough manpower to do what they needed to do, so things took longer than it should. But they got done.

      All in all, I would totally recommend SunPower because I was very impressed at a young company take on something like this and did very well. Plus, I wanted to deal with one company who can do my roof and do my solar. I didn't want to go talk to Jack at what Jim has done and the name game and who is blaming who. I wanted a company who can handle the package, and they were able to do that. They had an A-class team working with me and they didn't mind a woman looking at what they were doing and cleaning up behind them. They told me they could clean up but I said I could do it. So, they were cleaning, I was cleaning, and they said they loved it. I fed them, too. There's nothing like having a meeting and you have something to feed your workers. So, I treated them like I did my workers at the office and they loved it.

      SunPower response

      We are so glad to read about your experience with our installers, and your satisfaction with our product, Kristine. Your review and feedback are sincerely appreciated, and we hope you reach out anytime you need help or have a question. Thank you for helping us change the way our world is powered!

      2 people found this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 29, 2021

      I went with Trinity Heating & Air Conditioning and they did SunPower. At the time, the efficiency of the panels were 4% and I was able to put up 6,000 kilowatts. Then, we waited until four years later, and that time, the legislature allowed up to 12,000 and at that point, EmPower Solar out on Long Island was in business. Trinity Heating & Air Conditioning wouldn't come back to the city from Jersey and they said it was too much of a trip. So, they wouldn't do it. So, our engineers at Con Edison sent me to EmPower out on Long Island and they use SunPower. I could have gotten a cheaper panel, a Chinese panel, but we decided to go with your top of the line and this is what we did.

      Those panels were 8% efficient and now, the panels have gotten to the point where the unit cost was $8 a kilowatt. Now, we're down to, 4.5 and the efficiency has gone up to 22%. That has allowed me to do something that I never thought I would do. On our block here on 69th Avenue, we have a couple of brownstones that we own and on two of the two family brownstones, we put in solar panels and we were able to divide up the panels. 11 for the first floor and 11 for the second floor. And that gives my tenants 100% of their heating in the winter and 100% of their air conditioning in the summer. So, they pay the flat $18.62 a month, winter and summer.

      My units are on all the time. They are set at 72, day and night in the wintertime, and in the summer, they're set for 68. And it takes 100% of our cooling and heating needs. The solar panels work, but they have to be attached to a heat pump system. So, we have a local installer of Mitsubishi air handler, so we have three handlers downstairs and three upstairs in all of our houses. And that takes care of 100% of our cooling and heating needs. So, I can't say enough about it. I'm waiting for the next generation of panels to come out and I'm hoping within my lifetime to see these things go from 22% up to 25, then 30%, and it will.

      The average consumer who's going to be a homeowner should look upon this the same way that they look on buying a house, that is you're looking for the long haul. You're not looking for a quick fix because this is a significant investment. You're talking about spending a minimum of 15,000 for each floor on the costs after the rebates. In my two investment properties on the block here two years ago, I've gone through two complete cycles and they work marvelously. I'll also be happy to tell people about my experience with SunPower and I would do it all over again. In fact, I probably will on the remaining three homes that I have on the block that do not have solar on the roof. I will do that over the next three years or so, so I get away totally from fossil fuel and go 100% with sun.

      SunPower response

      Paul, we are delighted to read your solar savings story! It truly is remarkable how much you can save by going solar and we are so happy to see how satisfied you are with our products and teams. Congratulations on the savings and thank you for helping us change the way our world is powered!

      5 people found this review helpful
      Rated with 4 stars
      Verified Reviewer Verified Buyer
      Original review: Aug. 17, 2021

      The actual solar part was great, except for the fact that after it was installed, I was told that the system will not support the air conditioner starting. I wasn't happy about that. It's all because it is a 120-volt system and an air conditioner requires a full 240 or a higher amount of voltage to kickstart. So the starting part is not going to happen with this system on the batteries alone. That's why my bill is still about $100, but my PG&E bill is not $300 or $400 like it would be since I've been running the AC all summer long.

      The hook-up of the system was difficult. The installation crew had to make several trips and they needed the inspection, and the inspection found that they needed a ground wire. So then, that had to be installed. During the entire process, they changed their mind about placement. So then, more holes were dug for conduit boxes, and during that process, my septic system stopped working. It started overflowing into my backyard. I thought it was two separate events, but it wasn't. It had something to do with the guys fiddling around with the boxes and a fuse trip. One little tiny fuse needed to be turned back on and because it wasn't turned on, my septic system didn't work for months.

      When I called the company, they came out and said, "Well, we don't understand what's wrong. Everything's working fine." Then they said, "Well, whatever the solar people did, they need to fix it." So the solar people came back two weeks later and they looked around and said, "Well, they can't find anything wrong with anything. Everything's fine." A week or so later, I had to call the septic guy back, and then he found that there was a fuse that has been tripped and it just needed to be reset. Then my septic system started working again. So that part wasn't cool.

      Since I'm new to all this and I'm totally ignorant to the financing and the installation, I did not understand and fully appreciate the fact that I have to pay one-quarter of the full amount within the first 18 months or I will be charged an extra $100 a month for the remainder of the loan. That part wasn't fully explained. It's like an extra little caveat of the financing part. So once I understood that, it was great, because now, I know I have to pay $12,000 before September 2022 or an extra $100 is going to be tacked on to my financing as a fee alone for the remainder of the loan. So, $47,000 is going to turn into $70,000 very fast.

      I have the $244 payment each month, and I thought that goes towards the loan. But I found out that the $244 a month is only the interest. If I want to pay towards the payment of the loan, I have to make that payment separate. So now, I'm trying to pay $1,244. This month has been kind of hard, so I haven't done it because I had a bunch of vet bills. So there was my solar $1,000 payment for this month. But as long as I keep paying it off like this or if I can pay $1,200 a month for the next four years, it'll get paid off.

      The people from SunPower had to make a lot of trips back and forth. Every couple of weeks, it was, "Hi, we're from SunPower. We just need to check something." Then the next week, "Hi, I'm the supervisor," and then, "Hi, I'm the project manager." I was like, "Hi. When are you guys are just gonna do it?" But if I was to do it again, I would stick with SunPower because it's still the highest rated company and it's got the best reviews.

      16 people found this review helpful
      Rated with 4 stars
      Verified Reviewer Verified Buyer
      Original review: Aug. 6, 2021

      I looked at various rating programs and technical data and it became evident that SunPower seemed to have pretty much the best solar panels available as far as watts per panel. It's probably 100 watts per panel more than it used to be five years ago. We also like the idea of a single supplier providing all the parts. I'm a retired engineer, so I kinda understand if you have parts from different manufacturers coming together, there are always potential problems and finger pointing. Based on the technical information I saw in a packet, we could get a total composite solution from SunPower and that was kind of the deciding factor.

      The physical installation went pretty good with our contractor, Sheffield Solar. But it was a little bit complex because we have a shop in a house and we wanted the panels on the shop because of greater sun availability. A part of it was PG&E seemed to be very unresponsive as far as getting the approval. We viewed the PUC and the PG&E articles and they mentioned a 30-day approval cycle. But we were over 90 days once the physical installation was complete before we finally got authorization from PG&E to connect the system. Our contactor responded to all their requests, but they kept asking questions that should have been asked for quite a while.

      With the equipment and the overall app overview, we're very happy. It's just the lack of response from SunPower's customer service phone line we have issues with. The initial customer service contact for SunPower is a pity. It's about as low as you can get. We couldn't get any information from the app and I kept telling them our Wi-Fi has been up and we have other devices that we have not had a problem with but they kept saying it was a Wi-Fi problem. The also said they would check into it and give us information either via mail or a phone call. But we never did hear anything back from the three different customer service reps. We finally contacted their local contractor and when he was contacting the initial customer service phone number, he had the same response that we did. But he knew who he had to get ahold of. He went through and got through the the second or third level of technical experts to get the problem solved.

      Our contractor has the ability to see what's going on with the panels and a little bit more real-time data but I wish I had a little bit more technical visibility of how the panels are doing, what is the actual current we're getting, etcetera. I'm a little bit unhappy with the lack of technical visibility we have with what's going on with our system. That was one of the issues I sent an email to customer service making a request. I'd like to have something as basic as a revision level for the SunPower app because there's no way to know what level I've got. They said they will forward it to their people and give me some feedback. Again, I never heard anything about that. It's a simple request and with most of the other applications, you can see what revision level you have online.

      15 people found this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: July 14, 2022

      We wanted to have solar for some time, mainly to save on our increasingly expensive electric bills. The SunPower staff were very friendly and knowledgeable, and they helped at every step of planning, installation, and service. We particularly liked their full explanation for any questions we had, and their "one stop solves all" approach that meant we only have one company to answer any issues.

      SunPower response

      We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: July 14, 2022

      After a winter where some people lost power for 5 days sparked my interest in never being without power. This summer is a doozy and I am so glad I now have 27 panels on my roof and two back-up batteries. I love watching the app when I am selling power back to the grid. I have a sense of freedom over the power company. Thanks Sunpower!

      SunPower response

      Thank you for sharing your thoughts with us, Mary. We truly appreciate you taking the time to let us know how we're doing. Congratulations on going solar!

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: July 14, 2022

      First, I am not a Green Person. However, I have a daughter with health issues and she needs her Cpap machine. To provide continuous power to our home, there was no other option except Solar and batteries. Installation was ok but, took longer than expected. Since then, we have added an extra battery and now have 2 Powerwalls. In short, no issues, no problems, and almost no light bills. Now that the credits don’t carry over, I expect low light bills and insulation from increased energy costs. Just a note, for us the 2 Powerwalls we will have to watch our power usage in June, July, August, January, and February to run the Cpaps and Air Conditioner all night.

      SunPower response

      We appreciate the review and feedback, Harvey! We are so glad to hear that you are enjoying your SunPower solar system. Thank you for helping us change the way our world is powered!

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: July 14, 2022

      To save money from CONEdison and put some money back in my bank account and not using too much electricity that’s required to get my lights on. This program is amazing and I love it the idea of the Solar system.

      SunPower response

      This is great news, Victoria! We are glad to hear that you're enjoying your SunPower system. Thank you for helping us change the way our world is powered!

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: July 14, 2022

      We went solar to protect the climate, ensure power during unexpected short outages, restore power after hurricanes, save money on our monthly bill. It is the right thing to do! The system install was great. The year long wait for the Tesla storage battery was very frustrating.

      SunPower response

      We're happy to hear you're enjoying greener energy, Elizabeth. We appreciate the review. Thank you for helping us change the way our world is powered!

      Be the first one to find this review helpful
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      SunPower Company Information

      Social media:
      Company Name:
      SunPower
      Company Type:
      Public
      Ticker Symbol:
      spwr
      Year Founded:
      1985
      Address:
      51 Rio Robles
      City:
      San Jose
      State/Province:
      CA
      Postal Code:
      95134-1859
      Country:
      United States
      Website:
      us.sunpower.com

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